Přidat otázku mezi oblíbenéZasílat nové odpovědi e-mailemVyřešeno Nákup hry na Uplay...

Ticket jsem udělal hned ráno, teď si píšu na FB se supportem, kde jsem jim celou "issue" popsal. Oni:

Hello, I can see two open orders for Trackmania on your account.

If an order is open, it means it did not complete and the money was not taken by us.

It is most likely that your bank is holding the money.You may want to speak to your bank to release the money but it would normally be refunded after a few days

Já na to, že při platbě kartou by snad měli mít peníze hned. Že tak to funguje (se stejnou katou) na Steamu, Originu, GOGu, HB, prostě všude.

Money Is only taken when the transaction completes, until then it is held by the bank.

It would be taken out of your account and put aside to await the purchase completion, in this case that has not happened. so the money is in a kind of limbo.

Your money should be returned to you shortly.

Tak uvidím... Zatím jsou prachy někde v limbu :-)

Reakce na odpověď

1 Zadajte svou přezdívku:
2 Napište svou odpověď:
3 Pokud chcete dostat ban, zadejte libovolný text:

Zpět do poradny