10 Zpráva od Vás ze dne Tue, Feb 2 2016 11:48
Hello again. I have one last question. That person who stole my accout used cheats to open all archievmets in some games. Will there be a problem with VAC-secured? I can not erase, please advice what I to do. Thank you
11 Zpráva od technika jménem Sierra ze dne Wed, Feb 3 2016 9:13
It appears that your account has connected to a Valve Anti-Cheat(VAC) protected server while running cheat software which has resulted in a VAC ban on the account.

VAC is designed to prevent players from using external applications to play games with an unfair advantage.

While you may not have been using the account at the time, we must maintain a zero tolerance policy towards cheating to establish a fair game for players to enjoy.

For more information about your ban and the effect it has on your account, please follow the link below:

I've Been Banned
https://support.steampowered.com/kb_article.php?re f=4044-QDHJ-5691

Tak tohle je ta zásadní část korespondence, kterou jsem s valve support vedl, aby bylo v tomhle jasno!