skusal som pisat, nic nestratim..odpisali mi toto..
Thank you for contacting Steam Support.
In order to investigate this issue, we must verify your ownership of the CD Key.
Please handwrite your Support Ticket Number 9412-TUJB-5317 directly on the quick reference card or sticker above the CD Key (the number should not be written on a separate piece of paper or inserted with an image editor) and reply with a digital photo or scan of the CD Key in .jpg format. Please ensure that you submit a full-color image, rather than a photocopy.
If you have any difficulty locating the CD Key on the packaging, please see the following link:
http://support.steampowered.com/kb_article.php?ref =7480-WUSF-3601
Example scans:
http://support.steampowered.com/images/faq/2347-QD FN-4366/cdkey1.jpg
http://support.steampowered.com/images/faq/2347-QD FN-4366/cdkey2.jpg
After verifying your proof of ownership we will gladly assist you with this issue.